Integrating SQL Diagnostic Manager with ServiceNow! email receiver functionality

by | October 14,2016

Table of Contents

Integrating SQL Diagnostic Manager with ServiceNow! email receiver functionality

by | October 14,2016

Using Email Action Responses in SQL DM to Integrate with ServiceNow

This document describes the procedure of using email action responses in SQL DM to provide information to ServiceNow via its email receiver and parsing functionality to appropriately set field values based on information coming from the alert in SQL DM.