ADS always causes high CPU usage under the following scenario:
- Update ATI Mobility Radeon HD 3400 display driver version to 8.970.100.3000;
- Open ADS v10 and maximize the main window;
- Click the “3 Windows Explorer” icon (or any others) on the taskbar to display a popup window over the ADS main window;
then the Windows reacts very very slow to the mouse movement — the taskmgr shows that ADS uses many CPU slices.
All goes normal as soon as the popup window closes or disappears.
Thanks for your help.
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OS: Windows XP SP3
java version “1.6.0_37”
Java(TM) SE Runtime Environment (build 1.6.0_37-b06)
Java HotSpot(TM) Client VM (build 20.12-b01, mixed mode, sharing)
Response
Sachin Prakash over 9 years ago
Hi David,
1) You can try upgrading to ADS v13 to see if that resolves your issue
2) You might be seeing high CPU usage due to a low amount of free physical memory on your system which in turn causes the OS to do a lot of page swapping which causes CPU spikes
If neither of the above resolve your issue, please send us your Full Support information (Help -> About Aqua Data Studio), output of running “dxdiag” and all logs from your [USER_HOME]\.datastudio\logs directory.
You may either attach the above requested information to this thread or email us at architect@aquafold.com
David YU over 9 years ago
Hi Sachin,
1)I can’t download ADS v13, for it requires contacting the sales team;
2)The memory is sufficient: 4GB physical, 3GB recognized by WinXP 32bit, less than 1.5GB memory usage.
I’ve downgraded the ATI display driver to version 8.771.0.0, and now the ADS works fine.
I will soon attach the dxdiag info and ADS logs, after upgrading the driver to version 8.970.100.3000 later.
Help – About Aqua Data Studio v10.txt
Sachin Prakash over 9 years ago
Hi David,
Please also attach your Help -> Support Information.
In addition, you may try disabling charts in ADS by:
File->Options->General->Charts->[Support Charts] = Disabled
File->Options->General->Chart->[Offscreen Rendering] = Disabled
David YU over 9 years ago
Hi Sachin,
1)Now the ATI display driver version is 8.970.100.3000.
2)[Support Charts] already set to “Disabled” long time ago;
3)[Offscreen Rendering] = Defalut. Just changed to “Disabled” but the problem still exists.
Attached files:
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Attachments(10).zip