Analysis Error in SQLdm 10.0.2

by Jun 7, 2016

i have made a fresh installation of the last available SQLdm and i get a failure for Analysis. I work with SQLdm for several years and with SQL Server longer than 15 years, therefore I think to know what and how to install. I will try another new install of the SQLdm services on a fresh server again. I get the error: “Error while performing Analysis. Please check if Prescriptive Analysis service is not running or restart the service.” I restart but the same error. In the logs I found a hint: “…Message: The configuration file has been changed by another program. (D:Program FilesIderaIdera SQL diagnostic managerSQLdmPredictiveAnalyticsService.exe.Config)
Source: System.Configuration
at System.Configuration.MgmtConfigurationRecord.SaveAs(String filename, ConfigurationSaveMode saveMode, Boolean forceUpdateAll)
at Idera.SQLdm.PredictiveAnalyticsService.Configuration.PredictiveAnalyticsServiceSection.AddSection(String instanceName)
at Idera.SQLdm.PredictiveAnalyticsService.Configuration.PredictiveAnalyticsServiceSection.GetSection()…..”
I don’t know whether it’s a bug or a configuration problem or another problem.
All servers are Windows Server 2012 R2 and SQL Server 2014 SP1 CU5 (12.0.4436.0) with actual software version (except the revised CU6).
The SQLdm is:
IDERA SQL Diagnostic Manager Desktop Client
IDERA SQL Diagnostic Manager Repository 10.0
IDERA SQL Diagnostic Manager Management Service
IDERA SQL Diagnostic Manager Collection Service
Microsoft Data Access Component (MDAC) 6.3.9600.16384
Microsoft .Net Framework 4.0.30319.42000
Microsoft Windows Operating System Microsoft Windows NT 6.2.9200.0
SQLDM Mobile and Newsfeed Version

Are there other people out there with the same problems?
Best regards
Heinrich Stenner