I’m making a custom alert script and can’t figure out how to change the format of the “acknowledge with comment” message. Â I see the acknowledge in the UPTIME_MESSAGE script variable but I would like to change the format of the comment.
I currently see something like this isÂ UPTIME_MESSAGE:
Tony (email@example.com) acknowledged the WARN status of PING-hostname (hostname) with comment: ack by tony for testing
I would prefer the comment to come in either an UPTIME_COMMENT variable or customize the acknowledgement message to something like the following so I can parse it in my alert script.
Any recommendations or suggestions? Â Is the ack comment available in another variable when sent to alert scripts? Â I may just need to parse UPTIME_MESSAGE with a reguluar expression and pull out the ACK_USER and ACK_COMMENT from the UPTIME_MESSAGE.