Custom Remote Monitor Timeout

by Oct 24, 2014

Hello,

 

I’m having a similar issue and I’m pretty sure it’s trivial. I’m running a custom script on a remote agent (both Monitoring station and agents are hosted on Solaris Sparc servers). I’m executing this script with the “MonitorCustomRemote’ plugin which when tested gives me a timeout output after 30 seconds. I’m running Uptime 7.1.

 

.Status: OK

.Message: Process returned with valid status – custom1 CRITICAL – Timed out after 30 seconds, killed process 1234 CRITICAL – killed by closedown() timeout

.Output: CRITICAL – Timed out after 30 seconds, killed process 1234

.CRITICAL: – Killed by closedown() timeout

.Response time: 1234 ms

 

I have tried increasing the timeout value in the rcs.php remote custom script within the plugin, and restarted the monitoring server but this still times out after 30 seconds. Does anyone know where else this setting can be changed? Thanks for the assistance.