Custom URL Link to My Portal from email

by Feb 5, 2016

I am trying to create a URL that will take us to the portal page for the service in question. It works in the default email notification from the system but I can’t seem to get $URL *$ to work in a custom message. Like below:

Notification type: Problem 30/Nov/2015 00:18

Host: (OK)
Service: Query – ORACLEPROD1 – Fax Failure Rate
Service State: CRIT

Output: Could not get result set, check preparedStatement object.

URL: Uptimeserver:9999/main.php