Data Collection Issue

by Apr 2, 2014

Hello,

 

We have recently installed uptime on about 1000 servers. Here are some of the issues we are experiencing.

 

For few hosts, In the data collection section, “currently being monitored” is “No” and the “basic performance status” is “UnKnown”. When I click Test button it comes back with OK message and it changes to Unknown after I refresh the page.

 

Here’s the data from “poll agent”. The host is a windows server. I tried to execute telnet server 9998 and then sysinfo. as soon as i type sysinfo I “get connection to host lost” message.

 

Host: server

Network Host Name: server.domain.com

Agent Port: 9998

Using SSL?: false

 

 

>>> ver

up.time Windows-MS-agent 7.2.0 (build 72) 

 

 

>>> sysinfo

SYSNAME=”server”

DOMAIN=”domain.com”

ARCH=”Windows_NT Intel64 Family 6 Model 37 Stepping 1, GenuineIntel”

OSVER=6002

NUMCPUS=2

MEMSIZE=4192860

PAGESIZE=4

SWAPSIZE=8764660

GPSLO=0

VXVM=””

SDS=””

VMWARE=1

VMUUID=xxxxxxxxxxxxxxxxxxxxxxxxxxxx

HOSTID=ffffffff

CPU0=”0 0 0 2200 0 0 0″

CPU1=”1 0 0 2199 0 0 0″

NET0=netif0=”vmxnet3 Ethernet Adapter”

 

 

>>> sadc_cpu

201404012321, 1.94, 0.06, 0.00, 741884, 39.61, 0, 0, 2.19, 0.00, 0, 0.00, 0.04, 0, 0.04, 0, 14.04, 0, 1.32, 0, 76, 0, 0, 0, 0, 0, 0

 

 

>>> mpstat

201404012321 0 0 0 0 134.26 0 0 0 0 0 0 0 2.01 0.20 0.00 0

201404012321 1 0 0 0 184.05 0 0 0 0 0 0 0 1.81 0.34 0.00 0

 

 

>>> bsdsysv

bsd: 0 sysv: 0 C:

 

 

>>> sadc_disk

201404012321 0 2 0 3 0 5 5846 34984 4

 

 

>>> df-k

201404012321

C: 41941272 37802484 4138788 90.13% C:

 

 

>>> netstat

201404012321 netif0 7520 4948 0 0 0

 

 

>>> tcpinfo

201404012321 0.00

 

 

>>> psinfo 20

list of 20 processes

 

 

>>> exchange

ERR

 

 

>>> iis

ERR

 

 

>>> sqlserver

ERR