DM not collecting data / history browser

by Dec 10, 2020


I have collection set to every 5 mins and it was working fine until today I don't see collection every 5 mins in history browser.  Same situation for active alerts so it seems that collection is not working.

I upgraded DM to latest version and restarted the server.  It seem to collect once then nothing happens.  As a result I am not getting alerts.  I am able to see information real time, just collection is not happening!

Anyone experiencing this issue?  I have opened a case with Idera.