Email Server Config Stopped Working

by Dec 5, 2014

Just recently, with no changes that I am aware of, the ability for uptime to send emails has failed.

 

When I test the mail server config, I get

 

Send failed.

No authentication mechansims supported by both server and client 

 

 

 

And in uptime_execption.log I have

 

2014-12-03 16:05:28,277 | ERROR | iy7kam | NotificationExecutor-4 | [a39u1b] Failed to Email : No authentication mechansims supported by both server and client Check mail server configuration.

javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client

at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:760)

at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:673)

at javax.mail.Service.connect(Service.java:317)

at javax.mail.Service.connect(Service.java:176)

at javax.mail.Service.connect(Service.java:125)

at com.uptimesoftware.uptime.base.util.EmailSender.sendMail(EmailSender.java:108)

at com.uptimesoftware.uptime.base.util.EmailSender.sendEmail(EmailSender.java:103)

at com.uptimesoftware.uptime.base.alerting.EmailAlert.send(EmailAlert.java:39)

at com.uptimesoftware.uptime.base.alerting.MessagingAlerter.execute(MessagingAlerter.java:39)

at com.uptimesoftware.uptime.base.notification.DeliveryProfile.execute(DeliveryProfile.java:73)

at com.uptimesoftware.uptime.base.notification.AlertProfileRunner.doNotification(AlertProfileRunner.java:59)

at com.uptimesoftware.uptime.base.notification.NotificationProfileTask.call(NotificationProfileTask.java:30)

at com.uptimesoftware.uptime.base.notification.NotificationProfileTask.call(NotificationProfileTask.java:17)

at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)

at java.util.concurrent.FutureTask.run(FutureTask.java:166)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)

at java.lang.Thread.run(Thread.java:722)

 

 

 

 

Any ideas?