Issue after installing IDERA Dashboard not open with the following Error

by Dec 9, 2019

Hello Everyone,
facing the below error when opining Dashboard
Error
CWF cannot run because some application requirements are not met.
IDERA Core Services service is not available.Service URL: localhost:9292/…/CWF returned with an internal server error (HTTP 500).
the services are running …
What is the next steps ?