OS metrics – WMI connection error

by May 29, 2014

Configuring a monitored server (Windows 2008 R2)
OS Metrics
Select: Collect Operating System metrics using direct WMI
Check: Connect using the SQLdm Collection Service account
press the ‘Test’ button

The connection test failed
Error validating WMI connection
The RPC server is unavailable.

The SQLdm Collection Service account is a member of the local Administators group.
I can make a remote desktop connection to the server using the SQLdm Collection Service account.

These services are started:
– Remote Procedure Call (RPC)
– Windows Management Instrumentation
– Virtual Disk

The Windows Firewall service is disabled.

Thanks for any help you can provide.