Please use this forum to discuss any technical issues or questions that you have about up.time. Our Client Support Engineers monitor this forum to assist with issues as quickly as they can but don't be surprised if one of our community members responds to your questions as well.
At times it may be necessary to go further in depth into an issue than the forums allows at which point one of our engineers may suggest that the case is moved to a formal support case for telephone or email resolution.
Please do not hesitate to contact our support team directly via support@uptimesoftware.com or +1.416.868.0152 Option #2 for dedicated assistance from our world class support team.