Remote Acknowledge Alerts Is Not Working

by Sep 13, 2012

I have installed Remote Acknowledge Alerts plug-in via plug-in manager and followed the instructions below but when I clicked the link to acknowledge the alert which was sent via email it is broken link.

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CONFIGURE ALERTS TO INCLUDE LINK

Now that the functionality is installed, we can simply configure all the alerts to include the new link.

– Edit an alert profile and include the following link:
http:///ack.php?host=$HOSTNAME$&monitor=$SERVICENAME$&status=$SERVICESTATE$&msg=$OUTPUT$

Note: Substitute the “” for the external IP/hostname of the up.time interface (the other values should not be modified; they will be updated when the alert profile is triggered).
You can also place it on an external web server if required.
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Anyone have the idea to fix this one?

Thanks.