Hey! Did You Know……………….?
If your company is extra conscious about being secure, perhaps you do not have access to get outside as much as you would like. This can present a problem if you need get to the Precise FTP site. At times, you need to send us a Support File or screen shot or any other piece of information that we may ask for to use in analyzing a Support issue you may have. Well, what if you are blocked from getting to FTP?
Not to worry! If you are unable to get to our FTP site, a great alternative is Hightail – formerly Yousendit.
You can access Hightail here: https://www.hightail.com/
Lastly, if Hightail is a challenge, one additional option is that your Support Engineer can initiate a WebEx session and files may be transferred right through the WebEx!