"service Up.time Agent Failed To Start" On My Vm

by Oct 9, 2009

I tried installing up.time agent on my VM first without using up.time virtual appliance and got the message “Service up.time agent failed to start etc…”.
Does this mean i need up.time virtual appliance? if so where do i install it? Do i install both up.time virtual appliance and up.time agent on my VM?
I created my Virtual Server using Hyper V does that matter?

I did a netstat -an and got these results:
Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:80 0.0.0.0:0 LISTENING
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:9998 0.0.0.0:0 LISTENING
TCP 0.0.0.0:10000 0.0.0.0:0 LISTENING
TCP 0.0.0.0:17001 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49152 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49153 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49154 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49155 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49176 0.0.0.0:0 LISTENING
TCP 0.0.0.0:49193 0.0.0.0:0 LISTENING
TCP 127.0.0.1:3310 0.0.0.0:0 LISTENING
TCP 127.0.0.1:17001 127.0.0.1:49860 ESTABLISHED
TCP 127.0.0.1:49860 127.0.0.1:17001 ESTABLISHED
TCP 192.168.0.106:1 0.0.0.0:0 LISTENING
TCP 192.168.0.106:25 0.0.0.0:0 LISTENING
TCP 192.168.0.106:110 0.0.0.0:0 LISTENING
TCP 192.168.0.106:110 192.168.0.110:51141 TIME_WAIT
TCP 192.168.0.106:139 0.0.0.0:0 LISTENING
TCP 192.168.0.106:143 0.0.0.0:0 LISTENING
TCP 192.168.0.106:389 0.0.0.0:0 LISTENING
TCP 192.168.0.106:3389 192.168.0.128:3014 ESTABLISHED
TCP 192.168.0.106:9998 192.168.0.128:2865 TIME_WAIT
TCP 192.168.0.106:9998 192.168.0.128:2868 TIME_WAIT
TCP 192.168.0.106:9998 192.168.0.128:2869 TIME_WAIT
TCP 192.168.0.106:9998 192.168.0.128:2885 TIME_WAIT
TCP 192.168.0.106:50041 192.168.0.103:445 ESTABLISHED
TCP 192.168.0.106:50044 192.168.0.206:445 ESTABLISHED
TCP 192.168.0.106:50045 192.168.0.103:135 TIME_WAIT
TCP 192.168.0.106:50046 192.168.0.103:1025 ESTABLISHED
TCP 192.168.0.106:50051 74.54.108.66:80 ESTABLISHED
TCP 192.168.0.106:50052 74.54.108.66:80 ESTABLISHED
TCP 192.168.0.106:50053 74.54.108.66:80 ESTABLISHED
TCP 192.168.0.106:50054 74.54.108.66:80 ESTABLISHED
TCP [::]:135 [::]:0 LISTENING
TCP [::]:445 [::]:0 LISTENING
TCP [::]:3389 [::]:0 LISTENING
TCP [::]:10000 [::]:0 LISTENING
TCP [::]:49152 [::]:0 LISTENING
TCP [::]:49153 [::]:0 LISTENING
TCP [::]:49154 [::]:0 LISTENING
TCP [::]:49155 [::]:0 LISTENING
TCP [::]:49176 [::]:0 LISTENING
TCP [::]:49193 [::]:0 LISTENING
UDP 0.0.0.0:123 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:5355 *:*
UDP 127.0.0.1:49975 *:*
UDP 127.0.0.1:49977 *:*
UDP 127.0.0.1:49979 *:*
UDP 127.0.0.1:55662 *:*
UDP 127.0.0.1:56074 *:*
UDP 127.0.0.1:62807 *:*
UDP 127.0.0.1:62808 *:*
UDP 127.0.0.1:64884 *:*
UDP 192.168.0.106:137 *:*
UDP 192.168.0.106:138 *:*
UDP [::]:123 *:*
UDP [::]:500 *:*
UDP [::]:5355 *:*

I am pretty sure nothing is running on port 9996.

Thanks in advance