Sql Safe Error:Cannot access a closed file

by Jul 14, 2017

Im using sql safe for backup tool, in one of my sql intances SQL2005 only when saving the trasaccion log sql safe report this error:

1 [SQLSTATE 42000] (Error 50000) xp_ss_backup did not complete. An error(0,1) was encountered, please check the parameters and their values. SQLsafe Freeware Edition CLI Version 4.5.515.5641 Copyright

(c) 2004-2007 BBS Technologies, Inc., All Rights Reserved.

<http://www.idera.com/> Cannot access a closed file. [SQLSTATE 01000] (Error 0). The step failed.

Any help?