Upgrade To V6 Failed

by Oct 20, 2011

Hi,

Rather foolishly we upgraded our installation of up.time 5.5 to 6 (a backup was taken beforehand). The install process is stuck on upgrading the datastore “Please wait while up.time upgrades your database.” It ran for several hours with locks on the MS SQL database, so I killed the session but this has left the datastore in a perpetual state of upgrading. Rebooting the monitoring station restarts the database upgrade process but with the same problem.

I'd like to revert to up.time 5.5 but there don't appear to be any instructions on how to do that without losing all our data – I hope someone can help!

Thanks,
Richard.